NHS online pharmacy services

NHS care, delivered to you

Nominate Belsize Priory Pharmacy for NHS prescriptions and free delivery across England, or ask our pharmacist about remote medicines support and eligible NHS services.

NHS Pharmacy First

Seven conditions.
One clinical first step.

Pharmacy First covers seven clinical pathways in England. Contact us first to confirm whether Belsize Priory currently provides the relevant assessment remotely; we will signpost you when an in-person examination or another service is needed.

01

Earache

Ages 1–17

Acute otitis media needs an in-person ear examination.

02

Impetigo

Age 1 and over

Assessment for a localised bacterial skin infection.

03

Infected insect bites

Age 1 and over

For bites showing signs of infection.

04

Shingles

Age 18 and over

Early assessment matters, especially when the face or eyes are affected.

05

Sinusitis

Age 12 and over

Assessment of symptoms that may follow a cold or upper respiratory infection.

06

Sore throat

Age 5 and over

A clinical pathway helps decide whether self-care, treatment or referral is safest.

07

Uncomplicated UTI

Women ages 16–64

For eligible women with lower urinary-tract symptoms and no warning signs.

What the consultation can lead to

Assessment comes before medicine.

The outcome may be self-care advice, an over-the-counter option, an NHS medicine supplied under the pathway, or referral to another professional. Antibiotics are supplied only when the clinical pathway says they are appropriate.

Belsize Priory is an online-only NHS pharmacy and does not provide walk-in NHS essential services from its registered premises. The age ranges still form part of each NHS pathway, and a child’s earache requires an in-person ear examination elsewhere.

A private clinical consultation

How Pharmacy First works

01

Tell us what is happening

Share the symptoms, when they started, your age, medical conditions, regular medicines, allergies and anything you have already tried.

02

We check the right route

The pharmacist confirms service availability, checks warning signs and decides whether a remote assessment is suitable or an in-person service is required.

03

Receive a clear next step

Where we can provide the service, you receive advice, suitable treatment or referral. Otherwise we explain where to seek appropriate local care.

NHS repeat prescriptions

Your regular medicines,
with less running around.

Choose Belsize Priory as your nominated NHS pharmacy. Your GP remains responsible for approving prescriptions; our pharmacists receive, check and dispense them, then arrange free delivery.

  1. 01

    Nominate usChoose Belsize Priory Pharmacy using our secure prescription service.

  2. 02

    Request your repeatOrder through your GP or the NHS App and allow enough time for approval.

  3. 03

    We dispense and deliverOur pharmacy team checks your prescription and arranges delivery.

More help from your pharmacy

NHS support for medicines and everyday health.

Availability, eligibility and consultation format vary. Contact us first so we can confirm remote access or direct you to an appropriate local service.

NHS eligibility applies

Free blood-pressure checks

The NHS service is generally for adults aged 40 or over without diagnosed high blood pressure and without a professional reading in the previous five years. Some younger people at increased risk may also be eligible.

A high reading may lead to monitoring or referral to your GP.

Ask about a blood-pressure check
Free and confidential

Oral contraception

Eligible patients may be able to start or continue the contraceptive pill through an NHS pharmacy consultation without first obtaining a GP prescription.

The pharmacist checks your health, medicines, blood pressure and suitability.

Explore women’s health support
Flu and COVID-19

Seasonal vaccinations

NHS flu and COVID-19 vaccinations may be available during seasonal programmes for eligible groups, subject to current NHS criteria and appointment availability.

Contact us for the current programme, eligibility and stock position.

Check vaccination availability
New Medicine Service

Help with a new medicine

If you start an eligible medicine for a long-term condition, the NHS New Medicine Service can provide follow-up conversations about how to use it, side effects and any concerns.

The service can include up to three pharmacist appointments in person or by telephone.

Ask about medicine support
When you have run out

Urgent repeat medicine

If you cannot obtain your regular repeat medicine in time, NHS 111 or the pharmacy may be able to help arrange an emergency supply after assessment.

Supply is not guaranteed and charges can apply in some circumstances.

Get urgent medicine guidance

Unwanted or expired medicines?

Do not put them in household waste or flush them away. As an online-only pharmacy, we cannot accept walk-in returns at the premises. Take medicines to a local community pharmacy or call us first so we can explain the safest return route.

Urgent and emergency help

Know when Pharmacy First is not enough.

For life-threatening symptoms, severe breathing difficulty, collapse or signs of a stroke, call 999. If you need urgent advice and are unsure what to do, use NHS 111.

NHS repeat prescriptions

Nominate Belsize Priory.

Nominate us for NHS repeat prescriptions, free delivery and a pharmacy team that’s here to help. Your GP stays the same, and you can change your nomination later.

Nominate Belsize Priory